Find the right support path.

Platform access

If your organization uses HELPLINE, confirm the access address and administrator with your team. Do not share passwords through the commercial form.

Submitting or tracking a report

Use the channel indicated by your organization and the instructions provided with your reporting code. Do not share codes or case data in commercial inquiries.

Privacy and documents

Review the related documents and identify the processing activity behind your question. The official privacy officer contact must be confirmed.

Institutional support

For website or platform evaluation questions, use institutional contact. No response-time or 24-hour support commitment is made here. Specific terms depend on the contracted service.